At Coral, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform and related services.

1. Information We Collect

We collect personal and organisational data to provide and improve our services. This may include:

• Contact details (name, email, phone number, company name)
• Staff and service user information entered by your organisation
• Usage data, such as login activity, forms created, and reports generated

We do not sell or share personal information with third parties for marketing purposes.

2. How We Use Your Information

Your data is used to:

• Operate and improve our platform and support services
• Manage user accounts and access permissions
• Ensure compliance with relevant Ofsted and CQC regulations
• Communicate updates, alerts, or security notifications

3. Data Security

We apply advanced encryption and strict access controls to safeguard your data. All information is stored in secure, GDPR-compliant data centres within the UK or EU.

4. Your Rights

You have the right to:

• Request access, correction, or deletion of your personal data
• Withdraw consent where applicable
• Contact us regarding any data concerns at privacy@coralplatform.com

5. Updates to This Policy

We may update this policy periodically to reflect product or regulatory changes. Any significant updates will be communicated through the platform or email.

Staying inspection-ready doesn’t have to be a headache. With the right systems in place — from smart HR and rota management to AI-driven monitoring and digital forms — you can simplify compliance, improve care quality, and reduce stress for your entire team.