Deliver Outstanding Care, Stay Fully CQC-Compliant

From outreach visits to complex care plans; manage every branch, staff record, and compliance requirement in one intelligent platform designed for CQC-regulated services.

Oversight with Coral AI

As staff log visit notes through the mobile app, Coral’s intelligent system scans for trigger words and missing records, detecting safeguarding risks or incomplete documentation before they escalate.

If a visit summary or incident note is missing, it’s instantly flagged for review. With context-aware alerts, your CQC service stays compliant, informed, and in control effortlessly.

Design Forms That Fit Your Outreach Services

Every CQC-regulated service works differently — now your forms can too. Create and customise any type of form you need, from visit checklists to safeguarding reports.

Use collection views to review submissions in table or record format, and set review frequencies to keep everything accurate and up to date. Fully flexible, fully yours.

Manage Staff Access & Roles with Precision

Our HR system lets you manage access levels (0–5) across teams in both CQC and Ofsted modules. Each module has its own HR hub, giving managers full control over onboarding, permissions, and compliance while maintaining platform-wide oversight — all from one connected system.

Smart Payroll & Invoicing for CQC Services

Simplify how your outreach and domiciliary services handle staff pay and billing. Coral connects visit logs, mileage records, and rate sheets to ensure every payroll and invoice is accurate, transparent, and compliant.

Save hours of admin time while maintaining full visibility across services — from travel costs to visit reconciliation — all ready for inspection when you are.

Discover More Features Built for CQC Services

Explore the complete toolkit designed for outreach and domiciliary care. From visit scheduling and task tracking to HR, forms, and compliance alerts — manage every detail in one intelligent system.

1

Serivce user Summary Cards

See progress at a glance with interactive summary cards. Perform quick actions and update key records instantly.

2

Smart Report Builder

Generate detailed reports combining multiple forms, notes, and records. Filter, export, and manage signatures with ease.

3

Manager Approvals Hub

View and manage all reports and forms pending approval. Approve, reject, or comment in just one click.

4

Smart Care Visits

Track every visit with precision. Capture real clock-in times, travel distance through Google Maps, and visit notes — all synced automatically for accurate reporting and compliance.

5

Task-Driven Care

Assign and manage care tasks within each visit plan. Monitor progress in real time, ensure accountability, and keep every client’s care routine on track with ease.

6

Smart Leave Management

Easily manage staff leave, approvals, and balances across all homes. Gain clear visibility to ensure smooth scheduling and compliance.

Run Your CQC Services
Securely Confidently Effortlessly

Run Your CQC Services
Safely. Compliantly. Efficiently.

Manage visits, staff, and care records in one secure hub. Stay inspection-ready and focus on delivering exceptional care every day.

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